Shipping and Payment Methods
5. Delivery and Payment Terms
5.1. For each product, the website lists its typical availability, including the estimated shipping date.
5.2. The seller is required to deliver the goods to the buyer without delay, no later than 30 days from the date the purchase agreement was concluded, unless the parties have agreed otherwise. If the seller fails to fulfill this obligation, the buyer may request that the seller deliver the goods within a reasonable additional period specified by the buyer. If the goods are not delivered even within this additional period, the buyer is entitled to withdraw from the contract.
5.3. The seller is entitled to request that the buyer take delivery of the goods even before the agreed delivery deadline has expired.
5.4. The buyer is required to take delivery of the goods at the agreed location and within the agreed time frame.
5.5. If the seller delivers the goods to the agreed location at the agreed time, the buyer is required to accept the goods in person or arrange for their acceptance by an authorized representative and to confirm the delivery and handover of the goods. The goods are considered delivered at the moment they are accepted by the buyer or an authorized representative.
5.6. If the delivery of the goods must be repeated due to the buyer’s absence, or if the buyer fails to accept the goods within 7 days of the agreed delivery time having elapsed without result, and at the same time does not withdraw from the contract in writing, the seller is entitled to reimbursement of the actual costs incurred in connection with the unsuccessful delivery attempt.
5.7. The buyer is required to inspect the shipment and the goods immediately upon delivery, in the presence of the seller’s representative (e.g., a courier). If the Buyer discovers a defect, the Seller’s representative shall allow the Buyer to prepare a record of the nature and extent of the defect, the accuracy of which the representative shall confirm. Based on this record, the Buyer may refuse to accept the defective goods or accept them and subsequently exercise their rights under Article 8 of these Terms and Conditions. If the buyer refuses to accept defective goods, the seller shall bear the costs of returning them to the seller.
5.8. If the seller fails to deliver the goods, the buyer is entitled to withdraw from the contract within the time limit specified in Section 5.2; the seller is obligated to refund the purchase price already paid, or a portion thereof, within 14 days of receiving notice of withdrawal from the contract, to the bank account designated by the buyer.